how many have you experienced?
- Delays of 50% or more in timeline or budget
- Underestimation of your data and system complexity
- Difficulty providing clear, real status updates.
- Switching methodologies, tools, or partners mid-project
- A lack of consistent reporting or prioritization across PMO, tech, and business teams
- Variance with financial, operational, or compliance reporting across teams, regions or business units
Too many leaders have seen them all, often in the same initiative!
Peter Drucker is know for telling us "Culture eats Strategy for Breakfast"
In 2017, Safi Bahcall pointed out that "Structure eats Culture for Lunch"
In Beat the 70% Turning Complex Change into Predictable Success, Paula Schwartz tell us that "Behaviors feed both Culture and Structure."
Predictable success requires we see, monitor and manage those structures and behaviors in order to transform culture.
The scale framework for predictable success
The SCALE Framework for Predictable Success is a practical approach to leading complex transformation by managing the structural and behavioral conditions that influence culture and ultimately determine success.
SCALE consists of five interconnected elements:
Paula Schwartz
Founder of TRX Change, LLC, I serve as a Consultant, Coach, and Transformation Strategist focused on implementing effective culture change. As the creator of the SCALE Framework, Paula helps organizations achieve predictable success while addressing the common pitfalls of project failure and the high transformation failure rate. Her transformation strategy is designed to ensure lasting impact and measurable results.
Paula partners with organizations leading high-visibility digital and operational transformation to drive culture change. Her work focuses on making structural and behavioral dynamics visible, which is essential for achieving predictable success and addressing the high transformation failure rate. By doing so, teams can effectively manage complexity and reduce the risk of project failure, rather than simply reacting to challenges as they arise.